Billing & Collections

The Office of Billing & Collections - Responsibilities

The Office of Billing and Collections have the following responsibilities:

Current Rates and Fees as of July 1, 2017

Contact Us

The Office of Billing and Collections is pleased to offer several payment options for your billing needs.

  • Pay Online Here
    • There is a 3% convenience fee with credit cards. There is no convenience fee for paying by check electronically. The online payment site is available 4 a.m. to 11 p.m. Daily.
  • In-Person: City Hall (135 N. Union Street), 8:30 a.m. to 4:30 p.m.
  • Dropbox: You are able to drop off your payment at any time to the drop boxes located in front of City Hall. Payments dropped off are collected and processed the following business day.
  • Mail:  All Payments may be mailed to the following locations:

           - Personal Property:  P.O. Box 1271 Petersburg, VA 23803

           - Real Estate:  P.O. Box 1271 Petersburg, VA 23803

           - Utilities:  P.O. Box 1271 Petersburg, VA 23803

For Questions regarding payments please email: CityCollector@Petersburg-va.org or call 804.324.5754