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The original item was published from 8/5/2021 5:07:42 PM to 9/6/2021 12:00:04 AM.

News Flash

Petersburg News

Posted on: August 5, 2021

[ARCHIVED] Utility Billing Now Under Petersburg Public Works & Utilities

Utility Billing Water 640 WML_1500 copy

To better serve Petersburg utility customers, Utility Billing will now be handled by the Department of Public Works & Utilities. The phone number for Utility Billing is 804-733-2349. The email address is: utilitybilling@petersburg-va.org.

Specific Utility Billing & Analysis services include:

  • Setup new accounts
  • Update existing accounts
  • Terminate accounts
  • Address billing inquiries & issues (including adjustments)
  • Garden Meter/Pool Fills
  • Water meter services
  • Print and mail utility bills

For all questions regarding utility payments, please call Collections at 804-733-2346 or email: citycollector@petersburg-va.org.

Specific Collections services include:

  • Collection of all current and delinquent bills
  • Posting all utility payments
  • Printing and mailing personal property and real estate tax bills
  • All cashier and customer payment activities

 

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