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Residents will begin to receive their physical March utility bills in the mail by mid-March; however usage through January is already reflected in the city’s billing system. This billing cycle covers water usage for January and February. This bill will be due March 25th.
Due to the extension City Council approved on Thursday, February 19 to extend the February water bill due date to March 15th, when residents come to pay their February bill, there may be a remaining balance shown. This remaining balance is a portion of the bill you will receive in mid-March and is due March 25th.
Residents are able to view and pay their bills online at www.petersburg-va.com. Bills can also be paid in person at City Hall (135 N. Union Street), any SunTrust bank location and the drop box located in front of City Hall. For issues will utility billing, please call (804) 733-2407 or email firstname.lastname@example.org. Business hours are Monday through Friday 8:30 a.m. to 4:30 p.m.
We thank the City of Petersburg residents for their patience and cooperation during this time.