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1. How do I reclaim my animal from the custody of Animal Care & Control?

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1. Why has my water bill increased?
2. What is the Garden Meter Process?
3. When is the Billing & Collections Office open?
4. When are utility bills due?
5. Why am I charged for a vehicle decal?

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1. What is the real estate tax rate?
2. How can I determine what the tax amount is on a property and if the taxes have been paid?
3. Where should real estate tax payments be made and how often are they due?
4. Where should I go to record or research a property deed or lein?
5. How can I get a copy of a plat or property survey?
6. Does the City of Petersburg have GIS shape files and/or layers?
7. How can I get a copy of a city tax map or other map maintained by the City of Petersburg?
8. Which department handles the Elderly Tax Relief and Veterans Tax Relief programs?
9. Where do I apply for tax exemption for my property?

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1. Who do I call if I believe I've been billed incorrectly on my personal property, real estate, or water / sewer or wastewater bill?

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1. What building code has been adopted by Petersburg?
2. When is a Building Permit Required?
3. What permit applications are available online?
4. How should Street Addresses be displayed in Petersburg?
5. How should property be boarded up?
6. Where can I report overgrown grass/weeds?
7. Is a permit required for Pools, Hot Tubs, and Spas?
8. What is required of property maintenance?
9. What is a Site Plan?
10. How do I report Trash and Debris?
11. How do I report an Unsafe Structure?

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1. Do I need to file an individual personal property filing form each year?
2. If I sell, trade, junk, or donate my vehicle during the year, can the personal property taxes be refunded.
3. If I am active military and not a Virginia resident am I required to pay personal property taxes to the city of Petersburg for my vehicle?
4. If I moved from another locality in Virginia will my taxes be prorated?
5. Is there a cost for a yard sale?
6. I would like to start a business from my home, do I need a business license?

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1. What is the purpose of Pretrial Services?
2. What are the program objectives of Pretrial Services?
3. How are clients placed on local probation supervision and referred to PCC?
4. What services are available through PCC?
5. Who is eligible for placement with PCC?
6. How long is an individual on probation supervision?
7. What are the responsibilities of the client while under Local Probation Supervision?
8. Does an individual pay a fee for participation in the Local Probation Supervision Program?
9. What if I can’t make my scheduled appointment because of school or work?
10. Can I choose my community service site?

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1. Hours of Operations

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1. Who do I contact for standing water?

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1. A City facility needs repair immediately - it's an emergency. What should I do?
2. What constitutes on emergency?
3. Who do I contact to report tall grass?
4. Who do I contact for debris pickup?
5. How do I report vandalism of a City building?

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1. What should I do after a fire in my home?
2. Can I burn leaves in my yard?
3. Does the Fire Department fill fire extinguishers?
4. How may I get a tour of a Fire Station?
5. How do I check my smoke alarm?
6. How often should I change the batteries in my smoke alarms?
7. My smoke alarm is chirping, what does that mean?
8. Do I need to put a smoke alarm in every room? How many do I need?
9. What kind of fire extinguisher should I buy for my home?
10. How do I create an escape plan for my home or business?
11. How should I plan for a disabled family member during a fire?
12. What should I do if I smell an odor of natural gas?
13. Why am I not supposed to drive over a fire hose?
14. What should I do if I see a downed or arcing electrical wire?

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1. Where do I find more information on FOIA?
2. What is the Virginia Freedom of Information Act?

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1. What jobs does the city have available?
2. What if I don’t have computer or internet access, how can I apply to the City of Petersburg?
3. How often are new job openings released?
4. Can I still apply for a job if I missed the deadline?
5. How will I know if I’ve been selected for an interview?
6. How can I determine if I meet the requirements for the position?
7. Can I update my application after it has been submitted?

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1. What is the target population?
2. What are the office hours?

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1. What time can I expect the tennis courts lights to come on?
2. Where is the Petersburg Sports Complex?
3. Can my organization rent a park for a gathering?
4. When can I apply for a summer job?
5. Is the Appomattox River Park located in the City of Petersburg?

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1. How do I receive the City's newsletter or press releases?
2. What is the City's public access channel?
3. Does the City have social media?

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1. What is the City's bidding process?
2. How do I get my company on the City's bidder's list?
3. Who originates the requirement for an Invitation to Bid or Request for Proposal?
4. How does the City advertise goods and services?
5. Does the Purchasing Office buy goods and services for all City offices?

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1. What do I need to do if I am injured on City property or my property is damaged by the City?
2. I would like to have an event (meeting, party, wedding, block party, etc.) on City property. What is the process?

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1. Who do I contact if my trash was not picked up or I want to schedule a bulk pickup?
2. Who should I contact to report high grass?

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1. When my sewer line is backed up or clogged, who should be contacted?

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1. Can I use a PO Box to register to vote?